INFO AND Ts&Cs
Business hours:
I work full time while I grow my photography business on the side which means late nights and long weekends - and I wouldn't have it any other way! So I will reply to enquiries as soon as possible.
My core 'photography hours' are:
08:00 - 09:00 & 18:00-20:00 Monday - Friday
09:30 - 19:00 Saturday & Sunday
Please note that due to the fact I have two jobs, the time at which I reply to messages will be convenient for me and may not always be convenient for you, which I understand and do not expect you to reply straight away!
My main availability for photoshoots is during the weekend. However if you have an enquiry for a week day, please do still reach out and I will see if I have the availability for your required date.
Important information for your booking:
Retainers/ Deposits
Retainers to secure your booking are non-refundable. If rescheduling is required I will try my best to accommodate your request if suitable notice is given (the rescheduling notice will be outlined in your service agreement). Retainers must be secured upon receipt. Unfortunately your date is not secured until the retainer has been sent. If you need to delay payment please let me know and I will do my best to accommodate your request where possible. Please make sure the remainder of your balance is paid by the invoice due date to ensure timely delivery of your gallery!
Extra Time
I want to get all the photos you want! Where possible I can accommodate extra time requests on the day. I won't charge for an extra hour, however this will not automatically increase the amount of edited photos in your package. If you would like to add extra images please let me know.
Any photoshoots within Cardiff will not incur an additional travel fee. Bookings outside of the city of Cardiff may be subject to an additional travel fee which will be highlighted in your service agreement and discussed with you prior to booking.
Travel
Raw/ Unedited Images
I do not provide RAW/ Unedited images as part of my standard services. As the final images provided are associated with my name and work, I want my clients to receive images inline with the artistic style they have booked me for. I am happy to discuss altering edits if necessary after a discussion with my clients as I want to make sure that they are happy with the images delivered (please note, when booking me, you are booking my expertise and artistic eye, I will not be able to deliver images that fall far out of my stylistic norm.). If you are looking for RAW images on gallery delivery, a discussion must be had before a service agreement is signed and a buy-out clause and costing will be added.
Running late/ Rescheduling
As I have another job whilst running my photography business, I have time constraints on shoot days during the week, and if you are running late please let me know as soon as possible as I may not be able to extend our shooting time together! Where possible, I will accommodate rescheduling requests as long as they fall inline with your contract/ service agreement.
What to bring
I will advise you on what to bring with you on your location shoot. But, here are some examples: Water/ a drink A suitable pair of shoes A warm jacket A hair brush (if needed!) If we are shooting on the beach/ in a body of water, please bring a towel. I have a changing tent I can bring with me if we have agreed on multiple outfits during our photoshoot.